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NHM 671: Advanced Service Quality Management

Examines service marketing and management concepts relevant to the hospitality industry and explores how these concepts can be applied to service delivery systems in the hospitality industry.

Library Databases for HM Research Articles

Company Research Guide

Google Scholar and Google Profiles

Use Google Profiles to see a list of researchers in the field of Hospitality Management. Click on each person's name to see a list of scholarly articles they have published. See who the "top scholars" are in this field based on their publication record and how many other researcher are citing them in their works. 
Hospitality Industry Google Profiles